People First?

We hear this term a lot—people are first at Brand X. However, high rates of turnover, low productivity, abysmal engagement rates all argue to the contrary. People can say what they will but the numbers don’t lie. So, what does people first actually look like? It starts with true belief. It’s not words on a…

Read More

Reinforcing Culture (Part III)

Culture doesn’t grow on its own. It has to be nurtured. Strengthened. Reinforced. Constantly. How do we do that? Anthropologists, those who study humanity and culture, tell us that all cultures use 4 devices to define and institutionalize their culture. Totems. Totems are the symbols that remind a people of where they came from, what…

Read More

Reinforcing Culture (Part 2)

As important as culture is (and we’ve only scratched the surface), it’s something that takes constant reinforcement. It doesn’t survive with nurture, reminders, etc. So, how do we do that? We start by understanding the 3 components that make up culture, i.e. the way we are. Core Values. These are the guiding beliefs of a…

Read More

Leading a Remote Workforce (2): Reinforcing Culture

Management Guru, Peter Drucker, once said, “Culture eats strategy for breakfast.” He’s right, of course. Culture, not brilliant strategy, is the secret sauce for organizational achievement and breakthroughs. According to a study by Harvard Business School, companies with strong, virtuous cultures outperform those without such an atmosphere by 5 times ROA; that’s an astounding number.…

Read More