Even when the pandemic has passed, the new shape of work will remain. Companies and teams will operate in three ways—fully in person (rare), fully remote (increasingly common), and a hybrid of the two (which we expect to be the dominant form of the future). In a recent course offering, Leading a Remote Workforce (coming…

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Leadership is always about the heart and in all circumstances. The COVID19 pandemic is no exception. Nor will it be any different when the virus is passed and we are left in a hybrid (remote/in-person) workforce. So what do you focus on to win, keep, and encourage hearts? Constantly reinforce culture. This is the way…

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